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Certificate IV in Hospitality - SIT40416

Course Description

This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations They operate independently or with limited guidance from others and use dicreation to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.

Entry Requirements/Prerequisite Units

There are no prerequisites for entry to this qualification.

Packaging Rules

​To achieve a Certificate IV in Hospitality, 21 units must be completed:

  • 9 core units
  • 12 elective units

Core Units

  • Manage diversity in the workplace (BSBDIV501A)
  • Work effectively in hospitality service (SITHIND301)
  • Enhance the customer service experience (SITXCCS401)
  • Manage conflict (SITXCOM401)
  • Manage finances within a budget (SITXFIN402)
  • Coach others in job skills (SITXHRM301)
  • Lead and manage people (SITXHRM402)
  • Monitor work operations (SITXMGT401)
  • Implement and monitor work health and safety practices (SITXWHS401)

Elective Units

  • Provide responsible service of alcohol (SITHFAB201)
  • Use hygienic practises for food saftey (SITXFSA001)
  • Operate bar (SITHFAB202)
  • Prepare and serve non-alcoholic beverages (SITHFAB203)
  • Plan and monitor espresso coffee service (SITHFAB401)
  • Prepare and Serve Espresso Coffee (SITHFAB204)
  • Serve food and beverage (SITHFAB206)
  • Provide table service of food and beverage (SITHFAB307)
  • Provide advice on food (SITHFAB309)
  • Provide advice on food and beverage matching (SITHFAB310)
  • Purchase goods (SITXINV003)
  • Control stock (SITXINV401)


​Traineeships 2-3 years

Delivery Modes

On the job/ mixed mode traineeship

The PTP Difference

  • Learn from Gold Plate awarded Chef who has run and owned restaurants across Australia
  • One on one ‘coaching’ approach
  • Tailored learning solutions that meet both student and restaurant needs

Potential Job Roles

Individuals with this qualification may be able to perform roles such as:

  • supervising the operation of a bar or restaurant
  • supervising activities of a front desk or reception
  • supervising concierge services
  • providing butler services
  • supervising gaming operations

Possible job titles include:

  • food and beverage supervisor or team leader
  • front office supervisor or team leader
  • concierge / duty manager
  • butler / house keeping supervisor or team leader
  • gaming supervisor or team leader

Entry Requirements

There are no prerequisites for entry to this qualification.

Pathways to Further Study

​Diploma of Hospitality