Phone: (Aus.) 03-9484-1556 | (Intl.) +61-3-9484-1556

Aus. 03-9484-1556 | Intl. +61-3-9484-1556

Certificate III in Business - BSB30115

Course Description

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Entry Requirements/Prerequisite Units

​There are no entry requirements for this course.

Packaging Rules

​To achieve a Certificate III in Business, 12 units must be completed:

  • 1 core units
  • 11 elective units

Core Units

  • Apply knowledge of WHS legislation in the workplace (BSBWHS302)

Elective Units

  • Organise personal work priorities and development (BSBWOR301)
  • Design and produce text documents (BSBITU303)
  • Produce spreadsheets (BSBITU304)
  • Design and produce business documents (BSBITU306)
  • Communicate electronically (BSBITU203)
  • Organise workplace information (BSBINM301)
  • Utilise a knowledge management system (BSBINM302)
  • Deliver and monitor a service to customers (BSBCUS301)
  • Work effectively with diversity (BSBDIV301)
  • Contribute to effective workplace relationships (BSBFLM303)
  • Promote innovation in a team environment (BSBINN301)


Traineeships 6 – 12 months

Delivery Modes

On the Job / Mixed Mode

The PTP Difference

  • ​Real life simulated environments
  • Self paced approach
  • Learn up to date business practices
  • Access to computers

Potential Job Roles

​Possible job titles include:

  • customer service adviser
  • data entry operator
  • general clerk
  • payroll officer
  • typist
  • word processing operator

Entry Requirements

​There are no entry requirements for this course.

Pathways to Further Study

​Certificate IV in Business