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Certificate II in Hospitality - SIT20216

Course Description

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

    Entry Requirements/Prerequisite Units

    There are no prerequisites for entry to this qualification

    Packaging Rules

    ​To achieve a Certificate II in Hospitality, 12 units must be completed:

    • 6 core units
    • 6 elective units

    Core Units

    • Work effectively with others (BSBWOR203B)
    • Source and use information on the hopitality industry (SITHIND201)
    • Use hospitality skills effectively (SITHIND202)
    • Show social and cutural sensitivity (SITXCOM201)
    • Interact with customers (SITXCCS003)
    • Participate in safe work practices (SITXWHS001)

    Elective Units

    • Use hygienic practises for food saftey (SITXFSA001)
    • Clean and Tidy Bar Areas (SITHFAB101)
    • Provide responsible service of alcohol (SITHFAB201)
    • Operate bar (SITHFAB002C)
    • Serve food and beverage to customers (SITHFAB206)
    • Prepare and Serve Espresso Coffee (SITHFAB204)


    • Workplace delivery 6 – 12 months

    Delivery Modes

    Workplace based delivery

    The PTP Difference

    • Learn from Gold Plate awarded Chef who has run and owned restaurants across Australia
    • Tailored learning solutions to meet both student and workplace needs

    Potential Job Roles

    Individuals with this qualification may be able to perform roles such as:

    • undertaking mise en place prior to service
    • serving food and beverage to tables
    • preparing and serving drinks at a bar
    • selling beverages in a retail liquor outlet
    • attending gaming machines
    • providing housekeeping services
    • providing reception or front desk services
    • providing assistance in a catering operation

    Possible job titles include:

    • bar / cafe attendant
    • bottle shop attendant
    • catering assistant
    • food and beverage attendant
    • room attendant
    • porter
    • front office assistant
    • gaming attendant

    Entry Requirements

    There are no prerequisites for entry to this qualification

    Pathways to Further Study

    ​Certificate III in Hospitality

    Certificate III in Hospitality (Commercial Cookery)